Dear Ann Landers, I have to agree with the letter from Richard Notebaert, chairman and CEO of Ameritech, who said that consumers should always examine their phone bills carefully.
When my husband looked at our last long-distance bill, he became unglued. The total was $111.58. Upon scrutinizing the figures, we discovered that 25-cent calls were billed at $2.50. The decimals were in the wrong place throughout the entire column. Our long-distance company corrected the bill, and the final total was only $23.40.
I wonder how many people have paid an incorrect bill without checking its accuracy. As Notebaert pointed out, there is no substitute for your own vigilance. -- Huntsville, Texas
Dear Huntsville, Something tells me a lot of people are going to be looking at their phone bills more carefully from now on. I know I am. In fact, it's a good idea to look more carefully at ALL of your bills. I would be interested in hearing what mistakes my readers have found.
Hi! It's Margo here. I'd love to know what you think of the letters -- and the answers!
Also, any additional thoughts you might have. Thanks!
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Our Reader to Reader Question of the Week:
Dear Readers, , whatever they needed I provided. What really hurt my son and I the most was the obituary - we were not mentioned at all. Our friends (mine and hers) were appalled. I was embarrassed and upset for not just me, but for my son-who loved her also. I never been so upset. Her x-husband put his wife and kids and their grandchildren in the obituary, who my girlfriend barely knew. They live an hour away from us. I know its silly to be mad over a little section of the newspaper, but it still hurts. Will time let this devastating loss of her and this article ever go away? I am so angry at this whole situation, its not like we can go and rewrite an obituary notice.