Dear Ann Landers, I have to agree with the letter from Richard Notebaert, chairman and CEO of Ameritech, who said that consumers should always examine their phone bills carefully.
When my husband looked at our last long-distance bill, he became unglued. The total was $111.58. Upon scrutinizing the figures, we discovered that 25-cent calls were billed at $2.50. The decimals were in the wrong place throughout the entire column. Our long-distance company corrected the bill, and the final total was only $23.40.
I wonder how many people have paid an incorrect bill without checking its accuracy. As Notebaert pointed out, there is no substitute for your own vigilance. -- Huntsville, Texas
Dear Huntsville, Something tells me a lot of people are going to be looking at their phone bills more carefully from now on. I know I am. In fact, it's a good idea to look more carefully at ALL of your bills. I would be interested in hearing what mistakes my readers have found.