Dear Ann Landers, t has been almost three years since you have had the article on an essay that put each child in his place. It was sent to you by a reader who found it in the library stuck between two books. I have had it on my refrigerator door and it's pretty tattered by this time. Will you please give it a rerun. The date was September 26,1974. Many thanks, mrs. t. in hialeah, fla.
Hi! It's Margo here. I'd love to know what you think of the letters -- and the answers!
Also, any additional thoughts you might have. Thanks!
Please share your comments below:
Our Reader to Reader Question of the Week:
Dear Readers, , crude and abusive sales clerks. I would like to say a word in their defense.
My job is to evaluate clerks. I have a long list of people I observe, interact with and rate according to 30 factors. They have no idea who I am. I've been doing this work for five years and have visited more than 400 'installations,' from small convenience stores to large department stores.
I have demanded services to which I was not entitled and asked for 'extras' the stores were under no obligation to provide. I have been deliberately antagonistic and sometimes downright nasty. I once tried to return an item that had been purchased at another store. The clerk took it and gave me a full credit. I have yet to find a sales clerk who was crude, rude or unpleasant.
When you get letters complaining about sales clerks, I would bet they are from people who have tried to return merchandise that has obviously been used or for which they have no receipt, or the customer insisted the clerk take a credit card that had expired or been maxed out. Please don't print my name or city, Ann. It is essential that my identity not be revealed. Sign me -- Mystery Shopper in the USA
