Dear Ann Landers, I am a busy physician in a small town. My wife and I have a wonderful marriage, and my practice is thriving. The problem? My parents. I work 12 hours a day and usually bring work home at night. I barely see my kids, and those few moments I can spend with them are precious to me. My telephone number is unlisted because I do not want to be disturbed when my workday is finished.
Patients who are trying to reach me at night often call my parents, who then track me down and insist I call the patients back right away. I have asked my folks repeatedly to direct these patients to my office or to the doctor on call for the evening, but they refuse. They say, "We don't want to offend anyone." Well, when they do this to me, I am offended greatly.
I love my parents and am willing to give my patients 100 percent when I'm up at-bat, but I need some time for myself and my kids. I feel as if I am suffocating. Please tell me how to deal with this. -- Going Under in Kentucky
Dear Kentucky, It may be difficult to retrain your parents, but it's not impossible. Inform them that you will not return any calls to patients after hours, no matter who gives you the message. Then, keep your word. If your parents don't want to offend anyone, they should say, "I'm sorry, but our son is not on duty now. Please call his office in the morning and make an appointment. If it's an emergency, go to the hospital immediately."
Dear Ann Landers, In your response to the woman who couldn't understand why her husband never called her by her first name, you quoted Dr. Will Menninger, who said, "The sweetest sound in any language is the sound of your own name." Actually, it was Dale Carnegie who said that. You added that your former husband, an accomplished salesman, found that using the customer's first name was a good sales ploy. Please be aware, Ann, this practice is not acceptable worldwide.
In the Spanish culture, one never addresses a stranger by his or her first name. In fact, Spanish has two forms of salutation: the formal, which is used for elders, people of authority and strangers, and the familiar, which is used for friends, family and close associates. Using the familiar form to address strangers is a sign of disrespect or poor upbringing. In fact, this is the case in most European countries.
Even now, after 40 years in the United States, I find it difficult to address casual acquaintances by their first names. And many salesmen never get past the first sentence when they use my first name. It's not because I am aloof; it's just a formality born of my native culture. -- E.M., M.D.
Dear Dr. M., Thank you for a letter sure to teach many people (including me) something useful today. If any of you readers are planning a trip to a Spanish-speaking country, or any foreign city for that matter, I suggest that you remember this column.
Dear Ann Landers, I live in a nice suburb and have two well-adjusted children, a 6-year-old boy and a 2-year-old girl. The problem is the 12-year-old boy who lives three doors away. He really is strange. I rarely see him with children his own age. He often plays with kids who are much younger than he is, including my own.
Other neighbors have mentioned this boy's peculiar and unpredictable nature. They do not trust him. He once bit a child and knocked another boy off his bicycle. Recently, I had a basketball hoop installed in our driveway. As soon as the hoop went up, the boy started to play there. After a week of showing up in our driveway, I told him he had to ring our bell and ask permission. After repeated attempts to get permission, with little success, he finally got the message. He then began peering in our windows like a Peeping Tom to see whether anyone was home so he could ring our bell. This spooked my wife.
Frankly, I don't want this boy around my house or my children. His father is a friendly guy but travels three weeks out of the month. His mother is cold and distant. Meanwhile, the boy continues to hang around our property.
Should I discuss my concern with the boy's father or simply continue to discourage his presence around our house? Please help. -- Worried Parent in Illinois
Dear Worried Parent, That child needs to be seen by a professional for evaluation. His behavior suggests that he has some problems that need attention. You should talk to the boy's father about your concerns, which sound legitimate to me. Meanwhile, make sure that an adult is present whenever he plays with your children.
Dear Ann Landers, I am a 42-year-old man, married with two children. Things are just fine within my immediate family. The problem is my mother. She wants me to buy her an automobile. Not just any automobile. She wants one exactly like mine.
Mother has a comfortable lifestyle and can certainly afford to buy any car she wants on her own. However, for some reason, she thinks I should give her one. And, of course, she doesn't want anything as moderately priced as the neighbor's car. She feels entitled to a car just like mine -- the expensive variety. No other car will do.
Ann, I have worked hard for everything I have, including my car. I paid my own way through college and am reasonably successful in business. I do not feel that I should deprive my children of the money we are saving for their college education in order to satisfy my mother's expensive taste in automobiles. I have told her that money is tight at the moment, but this hasn't stopped her from nagging.
My relationship with my mother has never been terribly close, and now, her pressuring me to buy a car is straining it to the breaking point. I don't want to destroy the good will that I have slowly and carefully built up over the years. I need some advice. -- No Name, No City, Please
Dear N.N.N.C., Does your mother have a hearing problem? Tell her, in a voice slightly louder than normal, that you cannot afford to buy her a car, and you would appreciate it if she would quit asking. Let her know it pains you that you cannot give her everything her heart desires, but that your children's education comes first. Repeat as often as necessary.
Dear Ann Landers, I am writing on behalf of four families in our neighborhood. One of our neighbors has three unruly, screaming, screeching, constantly yelling children between the ages of 3 and 8. We can tell from the noise when they wake up in the morning, when they leave for school, when they come home and, thankfully, when they go to sleep.
We have nothing against young children, Ann. Most of the kids in this area produce a normal amount of noise, and it doesn't bother us. We especially dread "pool time," which can last from one hour (bearable) to six hours (intolerable). Ann, these kids don't play. They yell and screech. During these "screamfests," it's impossible to read, watch TV, relax or converse. A nap is out of the question. When they bring friends over, it's so bad we have to leave our homes and go elsewhere.
We have approached this neighbor and explained that the screaming is too much, but the man was not receptive to our plight and became extremely unpleasant. Our neighborhood used to be a paradise until this family moved in. We all try to be considerate of one another, all except for this neighbor. We have lived here for more than 20 years and don't want to move. What can we do? -- Frazzled in Florida
Dear Frazzled, Make friends with the kids. Serve them treats occasionally, and ASK them to PLEASE not scream when they are playing because it gives you a headache. It won't eliminate the screaming, but it could cut down on the noise.
Stereo headphones might be the answer.
Listening to calming music at times such as these could be a blessing. Try it.