Dear Ann Landers,
s you un-doubtedly are aware, a great deal is being said against the funeral-service profession of late. I would like to pre-sent the other side of the controversy since almost everything I have read casts the funeral director in the role of the rip-off artist who takes advantage of poor people by making them feel guilty if they don't put Pa or Ma away in a $4,000 bronze casket. The charges against the profession are based on an infinitesimal sampling of families, made in one small area of the United States. The statistics I have seen indicate that there were approxi-mately 100 complaints from nearly a million families who were served. This compares very favorably with any pro-fession in the United States. In fact, I believe it's a testimony to the integrity of the profession. Will you please com-ment?

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